We do not charge a re-stocking fee on a majority of our products; however, up to a 25% restocking fee can be charged on some products.If a restocking fee applies, you will be notified when your RA# is issued.
Refunds will be issued after the warehouse has received and inspected the returned items to make sure they are in re-sellable condition.
Although most items may be returned, there are exceptions. These items, for example, may not be returned: floor machines, vacuums, special order items, consumables (such as food and beverages), dated items (e.g., calendars, planners, etc.), medical products, and partial cases.
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